fc777 Privacy Policy

01 Introduction

fc777 is committed to protecting the privacy and personal data of every player on our platform. We understand that trust is the foundation of any relationship between a gaming platform and its players — and that trust starts with being honest and transparent about how we handle your information.

This Policy applies to all personal data collected through the fc777 website at fc777.one, the fc777 mobile platform, customer support communications, and any other fc777 service or channel through which you interact with us. It covers data collected from registered account holders, visitors who browse the platform without registering, and individuals who contact fc777 support.

fc777 operates in the Philippines and is subject to the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). We are also subject to PAGCOR's data governance requirements as a condition of our operating license.

02 Data Controller

For the purposes of the Data Privacy Act of 2012, fc777 is the Personal Information Controller (PIC) in respect of the personal data you provide when using the fc777 platform. This means fc777 determines the purposes and means of processing your personal data.

fc777 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. You may contact the fc777 DPO using the contact details provided in Section 15 of this Policy.

03 Data We Collect

fc777 collects the following categories of personal data, depending on how you interact with the platform:

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Gender
• Nationality and country of residence
• Residential address (including barangay, city, province, and ZIP code)
• Username and password (stored in encrypted form)

• Mobile number (Philippine mobile number, e.g., 09XX or +639XX format)
• Email address

• Government-issued photo ID (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys National ID)
• Proof of address documents
• Selfie photographs submitted for identity verification
• Proof of payment method ownership

• Deposit and withdrawal transaction records
• Payment method details (e.g., GCash account reference, Maya account reference, bank account details for bank transfer — stored in masked or tokenized form)
• Account balance history
• Bonus and promotional credit records

• Game session logs, including games played, wager amounts, and outcomes
• Betting history across all fc777 game categories (slots, live casino, bingo, sports events, fishing games)
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Session timestamps and duration
• Cookies and similar tracking technologies (see Section 8)

• Records of your communications with fc777 customer support via live chat, email, or other channels
• Survey responses and feedback you voluntarily provide

04 How We Collect Your Data

fc777 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.
• Automatically — through cookies, web beacons, and server logs when you access and use the fc777 platform (see Section 8 for details).
• From third parties — including identity verification service providers, payment processors (e.g., GCash, Maya, partner banks), and fraud prevention services, where necessary to verify your identity or process transactions.
• From PAGCOR and regulatory bodies — where fc777 is required to share or receive information as part of its regulatory obligations.

05 How We Use Your Data

fc777 uses your personal data for the following purposes:

fc777 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by law.

06 Legal Basis for Processing

Under the Data Privacy Act of 2012, fc777 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the fc777 Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with PAGCOR regulations, Anti-Money Laundering Act (AMLA) obligations, and other applicable Philippine laws.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
• Consent: Processing for optional purposes such as marketing communications, where we have obtained your explicit consent. You may withdraw consent at any time by contacting fc777 support or updating your account preferences.

07 Data Sharing & Disclosure

fc777 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment processors and financial institutions: GCash, Maya, BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, and other partner banks, for the purpose of processing deposits and withdrawals.
• Identity verification providers: Third-party KYC and anti-fraud service providers engaged by fc777 to verify player identities and prevent fraudulent activity.
• Game software providers: Licensed game developers and providers whose games are available on the fc777 platform, to the extent necessary to deliver game services.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or regulatory mandate.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers engaged by fc777 under strict data processing agreements.
• Professional advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third parties with whom fc777 shares personal data are required to handle that data in accordance with applicable privacy laws and fc777's data protection standards.

08 Cookies & Tracking Technologies

fc777 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data. The following types of cookies are used:

• Essential cookies: Required for the platform to function correctly, including session management, login authentication, and security features. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and responsible gaming tool configurations.
• Analytics cookies: Collect aggregated, anonymized data about how players use the fc777 platform, helping us identify areas for improvement.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and unauthorized login attempts.

You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the fc777 platform. fc777 does not use third-party advertising cookies or behavioral tracking cookies for external advertising networks.

09 Data Retention

fc777 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, and in accordance with applicable legal and regulatory retention requirements. The following general retention periods apply:

• Account and KYC data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLA and PAGCOR requirements.
• Gaming activity logs: Retained for a minimum of three (3) years from the date of the gaming session.
• Customer support communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for dispute resolution.
• Marketing consent records: Retained until you withdraw consent, plus one (1) year thereafter for compliance documentation purposes.

When personal data is no longer required, fc777 will securely delete or anonymize it in accordance with our data disposal procedures.

10 Data Security

fc777 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and fc777 servers
• Encryption of sensitive data at rest, including passwords (hashed with bcrypt) and financial account references (tokenized)
• Multi-factor authentication (MFA) for fc777 staff accessing internal systems
• Role-based access controls limiting data access to authorized personnel on a need-to-know basis
• Regular penetration testing and vulnerability assessments conducted by independent security firms
• 24/7 security monitoring and intrusion detection systems
• Secure data centers with physical access controls

In the event of a personal data breach that is likely to result in harm to affected individuals, fc777 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players as required by law.

11 Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fc777:

• Right to be informed: The right to know what personal data fc777 collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data fc777 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to fc777's legal and regulatory retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used format, where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe fc777 has violated your privacy rights.

To exercise any of these rights, please contact the fc777 Data Protection Officer using the details in Section 15. fc777 will respond to all verified privacy rights requests within fifteen (15) business days. Some requests may be subject to identity verification before they can be processed.

12 Children's Privacy

The fc777 platform is strictly intended for individuals who are 21 years of age or older, in compliance with PAGCOR regulations governing online gaming in the Philippines. fc777 does not knowingly collect personal data from individuals under the age of 21.

If fc777 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the fc777 platform, please contact our support team immediately.

13 International Data Transfers

fc777 primarily stores and processes personal data within the Philippines. In some cases, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software developers based in other jurisdictions.

Where such transfers occur, fc777 ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to apply data protection standards equivalent to those required under Philippine law. fc777 will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without your consent or without implementing appropriate safeguards.

14 Changes to This Privacy Policy

fc777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, fc777 will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via email or in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how fc777 protects your personal data. Your continued use of the fc777 platform after any changes are posted constitutes your acknowledgment of the revised Policy.

15 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by fc777, please contact our Data Protection Officer:

• Data Protection Officer: FC777 Data Privacy Office
• Email: [email protected]
• Support Email: [email protected]
• Live Chat: Available 24/7 via the fc777 platform

fc777 aims to respond to all privacy-related inquiries within fifteen (15) business days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.